Introduction
Lurna ("Lurna," "we," "our," or "us") provides educational software and AI-powered learning tools that help users create notes, generate study materials, and improve learning outcomes.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, applications, and related services (collectively, the "Services").
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: support@lurna.co
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
* Name
* Email address
* Username or profile information
* School, organization, or institution (if provided)
* Notes, documents, files, study materials, and other content you upload
* Communications with Lurna support
* Information provided through integrations and connected services
Information Collected Automatically
When you use the Services, we may automatically collect:
* IP address
* Device identifiers
* Browser type and version
* Operating system
* Pages viewed and features used
* Session activity
* Usage analytics
* Error logs and diagnostic information
* Security and fraud-prevention data
Information from Third-Party Integrations
If you connect third-party services, such as cloud storage or productivity platforms, we may receive information necessary to provide the requested integration functionality.
We access only the information reasonably necessary to provide the integration's features.
How We Use Information
We use information for the following purposes:
* Creating and managing user accounts
* Providing educational and learning features
* Generating AI-powered study materials and learning outputs
* Saving and synchronizing user content
* Maintaining platform functionality
* Providing customer support
* Improving product performance and reliability
* Monitoring usage and engagement
* Detecting fraud, abuse, unauthorized access, and security threats
* Enforcing our Terms of Service
* Complying with legal obligations
* Communicating service updates, security notices, and account-related messages
We do not sell personal information.
We do not use personal information for targeted advertising.
AI Features and Processing
Lurna offers AI-powered features that generate educational content based on user inputs.
When you use AI features, information you submit may be processed by third-party AI service providers solely to generate requested outputs and operate the Services.
Examples may include:
* Notes
* Documents
* Questions
* Prompts
* Study materials
* Uploaded educational content
We do not use your personal content to train our own machine learning models.
AI-generated content may be inaccurate, incomplete, or outdated. Users remain responsible for reviewing and verifying AI-generated outputs.
Cookies and Analytics
Lurna uses cookies, local storage, and similar technologies to:
* Authenticate users
* Maintain account sessions
* Remember preferences
* Measure engagement
* Improve platform functionality
* Analyze product performance
Analytics providers may collect information regarding how users interact with the Services.
You may manage cookies through your browser settings, though certain features may not function properly if cookies are disabled.
Service Providers and Third Parties
We may share information with trusted service providers that help operate the Services.
Examples may include:
* Authentication providers
* Cloud hosting providers
* Database providers
* Analytics providers
* Payment processors
* AI infrastructure providers
* Customer support providers
* Security and monitoring providers
These providers are permitted to access information only as necessary to perform services on our behalf and are required to maintain appropriate safeguards.
When We Share Information
We may disclose information:
* With your consent
* At your direction
* To provide requested services
* To comply with applicable laws and legal processes
* To enforce agreements and policies
* To investigate fraud, abuse, or security incidents
* To protect the rights, safety, and property of users, Lurna, or others
* In connection with a merger, acquisition, financing, or sale of assets
We may also disclose aggregated or de-identified information that cannot reasonably identify an individual.
Educational Privacy Commitments
Lurna is designed to support educational environments and strives to comply with applicable educational privacy laws.
FERPA
Where applicable, Lurna handles educational records in accordance with FERPA requirements and does not disclose protected educational records without authorization.
COPPA
Users under the age of 13 may access Lurna only through a parent, legal guardian, school, or educational institution that has provided any required consent under applicable law.
SOPIPA
Lurna does not sell student information and does not use student information for targeted advertising.
Children's Privacy
Lurna may permit users under 13 to access the Services through a parent, legal guardian, school, or educational institution that has provided any required consent under applicable law.
We collect and process information from such users only as necessary to provide the Services and comply with applicable educational and privacy laws.
If we learn that information has been collected from a child without required authorization, we will take reasonable steps to delete the information.
Parents, guardians, and educational institutions may contact us regarding information associated with child users.
Data Retention
We retain information only for as long as reasonably necessary to:
* Provide the Services
* Maintain user accounts
* Fulfill legal obligations
* Resolve disputes
* Enforce agreements
* Protect platform security
Retention periods may vary depending on the type of information involved.
Deleted information may remain temporarily in backups, logs, and disaster recovery systems before being permanently removed.
Security
We implement administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no system can guarantee absolute security, and users acknowledge that information transmission and storage involve inherent risks.
If you discover a security vulnerability, please contact: support@lurna.co
International Data Transfers
Lurna operates and stores information in the United States.
If you access the Services from outside the United States, your information may be transferred to, stored, and processed in jurisdictions with different privacy laws than your own.
Where required, we implement appropriate safeguards for international data transfers.
Your Privacy Rights
Depending on your jurisdiction, you may have rights including:
* Accessing personal information
* Correcting inaccurate information
* Deleting personal information
* Restricting certain processing activities
* Objecting to certain processing activities
* Receiving a portable copy of information
* Opting out of certain communications
To exercise these rights, contact: support@lurna.co
We may verify your identity before processing requests.
Account Deletion
Users may request deletion of their accounts and associated personal information by contacting support@lurna.co or through available account settings.
Certain information may be retained as required by law, security obligations, dispute resolution requirements, or legitimate business purposes.
Third-Party Links and Services
The Services may contain links to third-party websites, applications, or services.
Lurna is not responsible for the privacy practices, content, or policies of third-party services.
Users should review the privacy policies of any third-party services they use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When material changes occur, we may provide notice through the Services, by email, or through other reasonable methods.
Continued use of the Services after updates become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions, concerns, or privacy requests, contact: support@lurna.co
